Privacy policy

This Privacy Policy applies to the collection, use, and disclosure of personal information by Brunswick Heads Pharmacy (ABN 17 299 573 239) ("we", "us", or "our") in connection with your use of our online shopping website. We are committed to protecting the privacy and security of your personal information in accordance with the Australian Privacy Principles (APPs) set out in the Privacy Act 1988 (Cth) ("Privacy Act").

We collect personal information from you when you use our website, make a purchase, or interact with us. The types of personal information we may collect include:

Name

Contact information (such as email address, telephone number, and shipping address)

Payment information (such as credit card details)

Purchase history

Information you provide through customer support inquiries or feedback forms

Information collected through cookies and similar technologies (please refer to our Cookie Policy for more information)

We use the personal information we collect for the following purposes:

Processing and fulfilling your orders

Communicating with you about your orders, account, or inquiries

Providing customer support and resolving issues

Sending you marketing communications and promotional offers (where you have consented to receive such communications)

Improving and customising our website and services

Complying with legal obligations

We may disclose your personal information to third parties in the following circumstances:

Service providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, fulfilling orders, and delivering products.

Legal compliance: We may disclose your information when required to comply with applicable laws, regulations, legal processes, or government requests.

Business transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new owners or partners.

With your consent: We may disclose your information to third parties with your consent.

We take reasonable precautions to protect the security of your personal information and prevent unauthorised access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

You have the right to access, correct, or delete the personal information we hold about you. You may also withdraw your consent to receive marketing communications at any time by following the instructions in our emails or contacting us directly.

We use cookies and similar technologies to collect information about your browsing behaviour and preferences. You can manage your cookie preferences through your browser settings or our Cookie Policy.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website.

If you have any questions or concerns about our Privacy Policy or our handling of your personal information, please contact us at 14-16 Mullumbimbi Street, Brunswick Heads, NSW 2483 or by phone at 02 6685 1219.

By using our website, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.